By continuing to use the site you agree to our Privacy & Cookies policy

ed+top

  • BC

Subscriptions FAQ

New print subscriptions

Existing print subscribers

Why take out a print subscription to Broadcast?

Broadcast is the leading title for the broadcast industry. With up-to-the minute industry news, unrivalled analysis and commentary, insider industry information and business critical data, Broadcast provides the insight to keep you at the forefront of the industry.

With breaking news on commissions, mergers and people moves, as well as production case studies, in-depth ratings data and exclusive interviews with the industry’s innovators, Broadcast provides you with all the information you need to make the programmes at the heart of the industry.

How much is a subscription?

The latest price offers can be found on our subscription order form. Any discount displayed is the saving off the cover price. Please note that if subscribing from outside the UK and you choose to pay by credit card, your payment will be processed in UK £ Sterling at a recent rate of exchange – which may therefore be different to the £ Sterling published price.

What’s included in the subscription price?

The subscription price includes delivery to your office or home address (plus taxes where applicable).

Why is it easier to pay by Direct Debit?

Direct debit is a continuous payment method available in the UK and eliminates the need for you to remember to renew your subscription each year. You will be in complete control of your subscription and you have the option to pay quarterly or six-monthly as well as annually to help spread the cost of your subscription over the year.

How secure are my credit card details if I place my order online?

All the information you provide is encrypted (scrambled) using the industry standard SSL (Secure Socket Layer) technology so that when you submit your order from the online form to our computer, nothing can be read as it travels down the secure line. Your details are then applied to our subscription system, which resides in a completely separate, unlinked area away from our internet pages.

Can I pay by invoice?

Yes, we can arrange for you to be sent an invoice. Please contact the print subscription customer services team.

Can I order a subscription for delivery to an address outside the UK?

Yes. But as the magazine is despatched from the UK, the subscription price is higher to cover the additional delivery costs. The latest overseas prices can be found on the subscription order form.

Can I pay in a currency other than £ sterling?

We accept cheque payments in most currencies. If paying by credit card, your payment will be processed in UK £ Sterling at a recent rate of exchange – which may therefore be different to the £ Sterling published price. Please contact the print subscription customer services for other payment queries.

Can I order more than one subscription?

Yes, but if ordering online, you must complete a separate order for each magazine subscription you require. Alternatively please place your order via phone, email, fax or post.

Are discounts available for bulk subscriptions?

Yes, we do offer discounts for organisations who order multiple copies. Please contact print subscription customer services for more details.

How do you acknowledge receipt of my order?

If you place your order online, an email acknowledgement will be sent to you almost immediately after you submit your order. This will confirm the details of the address to which the issues will be sent, your 10 digit subscriber number together with details of when your subscription will start and end. Should you not receive your acknowledgement within 24 hours, please contact print subscription customer services.

If you place your order over the phone, via fax, email or post, a written acknowledgement will be sent to you within a few days of receipt of your order. This will include details of your 10 digit subscriber number, when your subscription will start and end, and the address or addresses to which the issues will be sent. Should you not receive your acknowledgement within 10 days, please contact our print subscription customer services.

When will my first issue arrive?

Your order acknowledgement will confirm details of the first issue you will be sent. This is normally within 14 days of placing your order.

What do you do with my personal information?

We use the personal information you provide such as your name, address, email address and credit card details to process your subscription order. We may also ask you about your profile and interest areas, and whether you are interested in receiving details of other services provided by Media Business Insight Limited (the publisher of Broadcast) and/or those of third parties which may be of interest to you. For information about Media Business Insight Limited’s privacy policy please click here.

If I’m giving a gift subscription, do you send anything to the recipient?

Yes. If you place your order online you can choose if you’d like us to send an electronic gift card to your friend/colleague – this can be sent immediately or on a date of your choice. If you place your order over the phone, via fax, email or post, we will send you a card and envelope in your order acknowledgement letter so you can write a personal message and send it on to the recipient.

How do I renew my subscription?

You can renew online by logging in here

You will need to have your 10 digit subscriber number to access your account – this is used to identify both you and your subscription.

Alternatively we will send you a subscription renewal notification before the end of your subscription either via email or mail – or you may receive a telephone call. Simply complete the form and send us the appropriate payment. Or you can renew directly via phone, email, fax or post.

When does my current subscription expire?

You can check your subscription details online by logging in here You will need to have your 10 digit subscriber number to access your account – this is used to identify both you and your subscription. Alternatively please contact print subscription customer services.

How do I change my address?

You can change your address online by logging in here. You will need to have your 10 digit subscriber number to access your account – this is used to identify both you and your subscription. Alternatively please contact us via phone, email, fax or post.

What if an issue doesn’t arrive?

Simply contact the print subscription customer services team and they will check we have your correct address details and arrange for a replacement copy to be sent to you.

What if my magazine arrives damaged?

Simply contact our print subscription customer services team and they will arrange for a replacement copy to be sent to you.

What is my subscriber number?

Your subscriber number is a 10 digit number that is used to identify both you and your subscription. It can be found on any email or written correspondence that we have sent you or on the wrapper/label on your subscription copy. If you cannot find it, please contact print subscription customer services.

Can I cancel my subscription

You may cancel a new subscription within 30 days of purchase (the “Initial Period") provided you give us written notice and fill in a ‘Subscription Cancellation Form’. You may request a ‘Subscription Cancellation Form’ by calling +44 (0) 1604 828 705.

If you want to cancel your subscription within this Initial Period you must send us the signed ‘Subscription Cancellation Form’ back by email: Help@subscribe.broadcastnow.co.uk or by post: Media Business Insight Limited, 10 Waterside Way, Northampton, NN4 7XD.

Upon subscription renewal or where a minimum term of 12 months is advertised, cancellations are not permitted and we will not issue a refund.

How do I order a back issue?

For prices and availability, please contact print subscription customer services.

How do I contact the print subscription customer services?

Phone: call the subscription hotline on 01604 828 705. Lines are open Monday to Friday (8.00am – 9.30pm) and Saturday (8.00am to 4pm) GMT.

Email: Help@subscribe.broadcastnow.co.uk

Post: Write to Broadcast, Subscription Department, 10 Waterside Way, Northampton, NN4 7XD

I am a the named subsciber, and my account is activated, but why do I have to put in my subscription number when reading newsletters?

To be able to fully view the newsletters that come to your email account, please make sure that you are signed in on Broadcastnow first. Then, once done you will be able to access the full articles from your email account.

newsletter_promo