OFF THE RECORD - Customer care

OTR was particularly tickled by one of the guidelines in C4's new Don't Let's be Beastly to the Independents Charter which urges commissioning editors not to keep indies waiting in reception

if you have an account


Do you want to keep reading?

Register to read five free articles per month

Subscribe and get access to

  • Up to the minute industry news
  • Insight into the latest programme performances
  • Ratings data with viewing trends
  • In-depth news analysis

Access premium content subscribe today

If you have an account you can SIGN IN now